90% of world trade is carried by the international shipping industry, and cargo shipping is more vital now than ever before. Everyone across the globe is benefitted from shipping since all things nowadays get transported like food, medicines, technology, and other vital supplies. Without shipping the import and export of goods, our modern world might not even be surviving.
In today’s age of globalization, businesses rely on cargo shipping organizations to get their shipments delivered quickly, efficiently, and on time. For this, they need an efficient logistics partner and supply chain management that can offer integrative services, including a cargo tracking management system.
In this digital age, customer expectations keep getting bigger. For example, people use GPS tracking systems on their smartphones to find everything from the nearest gas station to their favorite restaurant, this kind of logistics is something they expect every time. For customers, this feature has become mandatory now. The future belongs to the businesses which use this as an opportunity and turn their shipping and tracking services into a great marketing tool for customers. From the time a customer places their order to the time their shipment arrives, they expect to be regularly updated on its delivery status and be able to track it themselves and easily manage all their shipping information.
A cargo tracking system allows shippers to be in control of their transportation and locate the shipment at any point in its journey. Track and trace features are available on an Asset Tracking and Management System. Cargo tracking is a necessary element of supply chain management.
Benefits of Cargo Tracking Management System
Reduce Costs and Improved Processes
Tracking of your freight’s journey accompanies service levels and fees. Using the data that cargo tracking technology generates through which shipping companies can analyse and communicate with carriers, checking in on pickup time, in-transit time, and delays. Through this, a shipping company can make cost-effective changes to improve the supply chain.
Increased Visibility and Improved Performance
With cargo tracking features, metrics concerned with ship movement can be easily monitored. Visibility is useful for outgoing shipments as you will be able to see the shipment’s progress and know if your customer needs to know the information regarding the delay if any.
Get Real-time Information
GPS fleet tracking systems allow you to keep track of your connected vehicles at all times and geofencing features alert you when drivers aren’t following their predetermined routes. By analyzing the real-time information collected from embedded IoT sensors, fleet managers can maximize revenues, improve productivity, and identify the best drivers – ultimately allowing them to gain more control over fleet performance.
Improved Customer Experience and Reduced Hold-On
Tracking shipments is important for the customer experience. Approximately half of the population of America pays attention to their shipping as part of their overall shopping experience. The ability to track your shipment might provide peace of mind to the end user. The shipping company will know where their shipment is and can notify the customer of changes, status, and delivery if any.
In today’s technology-loving world, cloud technology has changed the style of businesses. The shipping company no longer needs to front the money for technology as it is all web-based now, where you pay for what you use. Today, companies offer their customers logistics solutions for shipping and believe to develop advantages and build customer loyalty through them.
Cargo tracking technology represents the information that shipping companies can use to improve service by providing real-time shipping information to their customers which performs as a superior form of customer service today. It is one of the main reasons why cargo tracking has become an integral part of the logistics industry.